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Legal and company information

Last updated 26 August 2026. Who operates this service, what our regulatory status is, and where to find every other legal document on this site.

1. The company

Trading nameFundedPortal
Legal entityFDO Software LTD
Legal formPrivate company limited by shares
Registered inEngland & Wales
Company number17366935
Registered office71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Emailsupport@fundedportal.com
Websitefundedportal.com
TelephoneWe do not operate a public telephone line. Email is our contact channel, and it has published response times rather than a queue.
VAT registrationNot registered for VAT. If we become registered, the number will be published here.

The registered office above is also our address for correspondence and for legal notices.

2. Regulatory status — read this before anything else

FDO Software LTD is not authorised or regulated as a financial services firm. We do not hold client money, we do not execute orders on any market or venue, and we do not provide investment advice, portfolio management or brokerage.

What we operate is a simulated assessment. Accounts carry virtual balances priced from live market data. No order placed on an assessment account reaches a real market, and no capital of yours is placed at market risk.

Two consequences you should know before you pay:

  • No investor compensation scheme applies to this service. If we cannot pay what we owe, there is no fund standing behind us.
  • You cannot take a complaint about us to a financial ombudsman. Our own complaints process and the ordinary courts are the routes available to you.

The fee you pay is the only money of yours involved, and you can lose it. That is set out in the risk disclosure.

3. Mandatory disclosures

The UK and the EU each require an online service provider to publish a set of identifying details. The lists overlap but are not identical; the table shows the item, which regime requires it, and what we publish.

ItemUnited KingdomEuropean UnionWhat we publish
Provider nameE-Commerce Regs 2002 reg 6(1)(a); Companies Act 2006 s.82Dir. 2000/31 Art 5(1)(a)FDO Software LTD
Legal formConveyed by "LTD"Required by several national implementationsPrivate company limited by shares
Place of registrationTrading disclosure rulesImplied by Art 5(1)(d)England & Wales
Registration numberreg 6(1)(d)Art 5(1)(d)17366935
Geographic addressreg 6(1)(b) — a PO box is not enoughArt 5(1)(b)71-75 Shelton Street, London, WC2H 9JQ
Email contactreg 6(1)(c)Art 5(1)(c)support@fundedportal.com
TelephoneConsumer contract information, where availableConsumer Rights Directive Art 6(1)(c), where availableNone operated — email instead
VAT numberreg 6(1)(g), where registeredArt 5(1)(g), where registeredNot registered
Regulator / authorisationRequired where regulatedRequired where regulatedNone — see section 2
Price transparencyTotal price before you commitTotal price before you commitOn the challenges page
Complaints routeConsumer contract informationArt 6(1)(f)Complaints
Cancellation rightsCCR 2013 Sch 2Art 6(1)(h)-(k)Refunds

The provision references are given so you can check our reasoning, not as a statement of law. Where a reference and the current consolidated text differ, the text governs — and if you spot one that is wrong, tell us and we will correct it.

4. All legal documents

Terms of serviceThe agreement between you and us
RulebookEvery objective, limit and prohibited practice, published before you pay
Risk disclosureWhat this service is, what it is not, and what you can lose
Refunds and cancellationYour right to cancel and when the fee comes back
Privacy policyWhat data we process, why, and your rights over it
Cookies and device trackingWhat we store on your device and read from it
Complaints and disputesHow to complain, how to appeal a decision, and what happens next
AML and KYC policyHow we verify identity, screen sanctions lists and monitor payments
Restricted jurisdictionsWhere we do not offer the service, and how each gate is enforced

Pages marked as drafts carry a visible notice. Where a draft and the agreement you accepted at purchase differ, the agreement you accepted governs.

5. Data protection

The data controller is FDO Software LTD at the address above. Our supervisory authority is the Information Commissioner's Office in the United Kingdom, and our registration with it is published here once issued.

Where we are required to appoint a representative in the European Union, the representative's name and address are published here. Nothing about a representative changes where you can complain: you may go to your own national supervisory authority in any case.

How to exercise your rights, and what we do with each category of data, is in the privacy policy.

6. Accessibility

We aim to keep this site usable with a keyboard, with a screen reader, and at the text size you prefer. If something here is not reachable for you, tell us at support@fundedportal.com and we will fix it and tell you when it is done.

The statutory duty to publish a formal accessibility statement applies to public-sector bodies, and we are not one, so no such statement is required of us. We would rather say that than imply an obligation we are not under — and it does not change the commitment above, which we hold ourselves to regardless.

7. Site content and intellectual property

The platform, this website and their contents belong to us or to our licensors. You may read, print and quote from these pages for your own use. You may not copy the platform, resell access to it, or reverse engineer it.

8. Governing law

These pages and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

If you are a consumer this does not reduce your rights. You keep every protection your own country's law gives you that cannot be excluded by agreement, and you keep the right to bring proceedings in the courts of that country.

9. Changes to this page

Company details change rarely; when they do, this page changes first. Each version is dated and the previous one is retained.

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